Central-IT Calls Αρχεία - Central IT https://central-it.gr/en/stm_works_category/central-it-calls-en/ Τεχνική Υποστήριξη- IT support, Σεμινάρια MikroTik- Δίκτυα και WiFi Sat, 14 Mar 2026 15:57:52 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 https://central-it.gr/wp-content/uploads/2026/03/cropped-fav-32x32.png Central-IT Calls Αρχεία - Central IT https://central-it.gr/en/stm_works_category/central-it-calls-en/ 32 32 Freelancers https://central-it.gr/en/works/freelancers/ Thu, 29 Jul 2021 06:53:31 +0000 https://newsite.beeasy.eu/work/%ce%b5%ce%bb%ce%b5%cf%8d%ce%b8%ce%b5%cf%81%ce%bf%ce%b9-%ce%b5%cf%80%ce%b1%ce%b3%ce%b3%ce%b5%ce%bb%ce%bc%ce%b1%cf%84%ce%af%ce%b5%cf%82-copy/ Business Services

Το άρθρο Freelancers εμφανίστηκε πρώτα στο Central IT.

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FREELANCERS

Ελεύθεροι επαγγελματίες

Freelancers

For freelancers Central-IT can provide: 

1) Secretarial support & project management.

2) Recording of requests.

3) Send offers.

4) Email management.

5) Follow up calls and cover additional needs/information to the prospective client.

6) Communication with third party partners (catering, technicians, parking, accounting etc.).

7) Create contracts.

8) Archiving.

9) Customer service.

10) Book an appointment.

11) Project report.

12) Call management: Total management of inbound and outbound calls.

13) Chat box management.

14) bee social – Wi-Fi client viewer.

15) Technical support: Internet support & hot spots.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Freelancers εμφανίστηκε πρώτα στο Central IT.

]]> Hospitals & clinics https://central-it.gr/en/works/clinics/ Wed, 28 Jul 2021 06:54:51 +0000 https://newsite.beeasy.eu/work/%ce%ba%ce%bb%ce%b9%ce%bd%ce%b9%ce%ba%ce%ad%cf%82-%cf%80%ce%bf%ce%bb%cf%85%ce%b9%ce%b1%cf%84%cf%81%ce%b5%ce%af%ce%b1-copy/ HOSPITALS & CLINICS Hospitals & clinics For hospitals & clinics Central-IT can provide: 1) Call center installation and configuration. 2) Structured space wiring. 3) Router & hot spot installation. 4) Server technical support. 5) Installation of beesocial free Wi-Fi promotional platform to check the satisfaction degree of the clinic visitors. 6) Configuration of an online

Το άρθρο Hospitals & clinics εμφανίστηκε πρώτα στο Central IT.

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HOSPITALS & CLINICS

Κλινικές & πολυϊατρεία

Hospitals & clinics

For hospitals & clinics Central-IT can provide:

1) Call center installation and configuration.

2) Structured space wiring.

3) Router & hot spot installation.

4) Server technical support.

5) Installation of beesocial free Wi-Fi promotional platform to check the satisfaction degree of the clinic visitors.

6) Configuration of an online call management platform and appointments in the Central-IT calls application, for call management from the clinic secretariat.

7) Management with different rights of use by the collaborating doctors, the secretariat and the administrator so that each doctor “sees” only his own appointments, the secretariat manages all the agendas and the admin has access to all fields.

8) Appointment reminder SMS to patients.

9) Installation and configuration of medical software and interface with imaging machines.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Hospitals & clinics εμφανίστηκε πρώτα στο Central IT.

]]> e-Shops https://central-it.gr/en/works/eshop-en/ Sun, 25 Jul 2021 06:56:20 +0000 https://newsite.beeasy.eu/work/eshop-copy/ Business Services

Το άρθρο e-Shops εμφανίστηκε πρώτα στο Central IT.

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e-Shops

e-Shop

e-Shops call center management

For e-Shops Central-IT can provide:

1) Call management Monday to Friday 09:00 – 21:00 & Saturday 09:00 – 18:00.

2) Log of all inbound calls.

3) Informing customers about the products of the e-Shop.

4) End-to-end ordering on the online platform of the e-Shop.

5) Organization of outstanding issues.

6) Call categorization.

7) Information on the progress of each order.

8) Recording of complaints, return requests, other information.

Why should Central-IT take over the management of your e-Shop?

Because with Central-IT you will have perfect management in the call center of the e-Shop.

Because with experienced staff in your online store and with quality virtual secretary services you will significantly increase the volume of orders.

And at the same time you will significantly improve the reviews regarding the service of your customers.

e-Shop

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο e-Shops εμφανίστηκε πρώτα στο Central IT.

]]> Large organizations https://central-it.gr/en/works/big-companies/ Fri, 23 Jul 2021 06:57:06 +0000 https://newsite.beeasy.eu/work/%ce%bc%ce%b5%ce%b3%ce%ac%ce%bb%ce%b5%cf%82-%ce%b5%cf%80%ce%b9%cf%87%ce%b5%ce%b9%cf%81%ce%ae%cf%83%ce%b5%ce%b9%cf%82-copy/ LARGE ORGANIZATIONS Large organizations For large organizations Central-IT can provide: 1) Technical support – Call center configuration. 2) Inbound calls management and first level support. 3) Call reception and sharing – call transfer to the respective departments of the company. 4) Recording and classification of customer requests in the Central-IT calls application. 5) Call recording.

Το άρθρο Large organizations εμφανίστηκε πρώτα στο Central IT.

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LARGE ORGANIZATIONS

Μεγάλες επιχειρήσεις

Large organizations

For large organizations Central-IT can provide:

1) Technical support – Call center configuration.

2) Inbound calls management and first level support.

3) Call reception and sharing – call transfer to the respective departments of the company.

4) Recording and classification of customer requests in the Central-IT calls application.

5) Call recording.

6) Follow up calls for information on the customer base.

7) Organizing and controlling vendor appointments.

8) Other secretarial tasks such as email management, chat support, document archiving ets.

The following example of supporting the needs of the company with customer code #C000105 is indicative of the solutions that Central-IT can offer to large companies.

the fact

Company #C000105 markets a product, which it distributes to cooperating retail stores. Customers who buy the product from retail stores throughout Greece, must activate its guarantee, either by filling out an online form or by contacting the company #C000105. The need of this company was the management of this communication, the issuance of unique guarantees and the scheduling of product maintenance appointments.

the solution of Central-IT

  1. Central-IT helped the company obtain a VoIP phone number that will serve the warranty department, as well as install and configure the virtual call center that will serve the needs of the warranty department.
  2. Central-IT has developed an online warranty form specifically for the specific products and according to the needs of its customer.
  3. Central-IT properly trains its staff to receive the calls of the final consumers, daily from 09:00 in the morning until 21:00 in the evening, in order to activate the guarantee of the product they bought.
  4. Central-IT virtual secretaries issue the guarantee with a unique No and send it via e-mail to the final consumer.
  5. A copy of the warranty is archived in the customer’s electronic file #C000105.

the result

The final consumers immediately received the personalized and detailed form of the guarantee, which resulted in forming a good image for the company and the brand.

The cooperating stores were equally satisfied, as they offered their customers high quality services without their own inconvenience and concern.

The company had satisfied customers and consumers.

The company acquired a well-organized and secure database, with which it could now launch maintenance work and service planning of the products it markets.

And all this through the outsourcing secretarial support service of Central-IT with controlled costs and smooth operation – despite the seasonal fluctuations in market movement, without commitment needed from the company staff.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Large organizations εμφανίστηκε πρώτα στο Central IT.

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